Terms of Service

What to expect - Careful detail: Use of the gocontigo storefront, including checkout, is subject to these Terms of Service and all mandatory consumer protections.

Liability and mandatory rights

Direct guidance - Service-led clarification: Mandatory rights remain intact, and any lawful liability limitation is interpreted narrowly in favor of those rights.

USD pricing, shipping, and taxes

Operational detail - Structured approach: The transaction currency is USD; no standard-shipping charge applies to US orders, while legally applicable taxes remain payable.

Cancellation and return remedies

Policy detail - Order-specific review: Contact us before shipment to request cancellation. Later return, exchange, and refund rights are described in the Refund Policy.

Order review and acceptance

Practical detail - Service-led requirement: A purchase is completed only after acceptance, stock confirmation, payment approval, and applicable fraud screening.

Acceptable website use

Service commitment - US-focused handling: Any activity that is illegal, deceptive, destructive, security-sensitive, or infringing is forbidden.

Product information and safe use

What to expect - Careful responsibility: The storefront provides information about Contigo drinkware and accessories in good faith. Customers should rely on item-specific instructions for materials, care, permitted use, and safety.

Business and support information

Store practice - Measured procedure: Customers can reach gocontigo through these current store contact details.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigolilac.shop

Phone: 512-743-7642

Physical and return address: 12425 Golden Knight Cir, Orlando, Florida, 32817, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).