Privacy Policy

Policy in practice - Documented provision: gocontigo provides this notice so customers can understand what information the store handles and what privacy choices are available.

Service providers and required disclosures

Important context - Outcome-based summary: We share information only as needed with Shopify and other operational providers, including processors, carriers, analytics, advertising, security, advisory, and government recipients.

CCPA/CPRA rights

Service approach - Careful procedure: Under the CCPA/CPRA, eligible California residents may request access, correction, deletion, or portability and may exercise applicable rights concerning sensitive information without discriminatory treatment.

Information collected

Practical application - Applicable coverage: We collect contact, account, order, delivery, support, device, browser, Cookie, page-interaction, and approximate-location information. Payment providers return transaction confirmation, not complete card credentials.

Google Ads and advertising measurement

Store responsibility - Reliable service: The store may rely on Google Ads technologies, including Remarketing and Conversion Tracking, to understand campaign outcomes and reconnect with visitors.

Do Not Sell or Share and GPC

Process overview - US-focused timing: If applicable law characterizes an advertising disclosure as selling or sharing, the consumer may opt out through Do Not Sell or Share. We also honor a legally recognized Global Privacy Control (GPC) signal.

Cookie choices

Policy explanation - Verified reference: We use Cookie technology for necessary site operation, preference storage, analytics, protection, and ad measurement; disabling it may change website performance.

Purposes for using information

Service approach - Detailed review: We use personal information to complete orders, provide service, protect the store, meet legal duties, understand performance, and deliver appropriate marketing.

How to exercise privacy rights

Operational detail - Direct requirement: We review verified requests involving personal-information access, correction, deletion, portability, or opt-out using the merchant contacts provided here.

Merchant and customer service details

Customer-facing rule - Current provision: Requests connected with this policy are handled by gocontigo using the details listed here.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigolilac.shop

Phone: 512-743-7642

Physical and return address: 12425 Golden Knight Cir, Orlando, Florida, 32817, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

Record-retention approach

Service approach - Support-oriented framework: Information remains in our records only for reasonable business, transaction, safety, dispute, and legal periods and is then removed or deidentified when practicable.

Risk-based data protection

Practical detail - Straightforward expectation: Administrative, technical, and organizational controls are applied on a reasonable, risk-based basis, without claiming that transmission or storage is immune from every threat.

Children and this storefront

Service approach - Support-oriented detail: This ecommerce service is not designed for children younger than 13. We ask a parent or guardian to contact us if information may have been collected so it can be reviewed and, where appropriate, deleted.