Payment Policy

Direct guidance - Verified expectation: Every price and payment at gocontigo is denominated in USD; legally required taxes may be added during checkout.

About Credit/Debit Card

Storefront practice - Careful reference: We accept supported Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover credit or debit cards when offered at checkout.

Payment approval and protection

Customer assurance - Accessible outcome: Shopify and its payment providers transmit the payment securely. The issuer may create a temporary authorization hold while approval and fraud checks are completed.

Declined transactions and credits

Store practice - Careful practice: A card decline may require an address correction or issuer assistance. Refunds that have been approved are credited to the original form of payment within 5-10 business days.

Merchant and customer service details

Customer standard - Transparent protection: The merchant information for gocontigo is provided below for direct customer use.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigolilac.shop

Phone: 512-743-7642

Physical and return address: 12425 Golden Knight Cir, Orlando, Florida, 32817, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).